Mobile technology company QikServe today announced that its mobile ordering app is now available through the hosted MICROS Commerce Platform™ (MCP) from MICROS, a leading provider of information technology solutions for the hospitality and retail industries.
Customers using MICROS for point-of-sale can now extend their system to include QikServe’s mobile ordering and payment service, providing an end-to-end mobile solution from customer order through to fulfillment and back-end systems. This means that hospitality businesses can now provide customers with the choice to order and pay for food and drink through their smartphones seamlessly through their existing POS system.
Integration with POS systems has been identified as a key hurdle to widespread adoption of mobile ordering solutions, which typically require businesses to use additional hardware, such as tablets or wireless printers.
“We are pleased to be able to provide our customers with QikServe mobile ordering functionality. With QikServe, hospitality operators can offer their customers more choice in how they order and pay for their purchases,” said Tim Brown, SVP eCommerce at MICROS.
“The integration between QikServe and MICROS is another step forward in bringing mobile ordering and payment technology to the masses,” said Ronnie Forbes, CEO, QikServe.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides leading enterprise-wide applications, services and hardware for the hospitality and retail industries. Serving an extensive portfolio of clients worldwide, MICROS solutions are utilized in hotels, casinos, table and quick service restaurants, retail, leisure and entertainment, fuel and convenience, cruise, and travel operations in more than 180 countries, and on all seven continents. MICROS combines its industry knowledge and expertise to provide cloud-based, mobile and on premise solutions that allow its clients to streamline operations and successfully engage their customers.
MICROS applications include point of sale, property management, central systems, business intelligence, eCommerce, loyalty, CRM, loss prevention, distributed order management, labor management, inventory management, and merchandise planning solutions. MICROS services include hosting and SaaS, platform implementation and integration, strategic business consulting, interactive marketing, design services including creative and user experience, and managed services.
Mobile technology specialist, QikServe was founded in 2011 by a team of mobile self-service experts. The company’s goal is to radically change and improve the ordering experience for customers by providing a mass adoption self-serve system. As a business QikServe is dedicated to providing integrated solutions and driving engagement and loyalty through the consumer device. The QikServe system has been deployed across the UK and United States in restaurants, bars, hotels, sports stadiums, airports and tradeshows.